Tols and channels created to receive reports and to disseminate messages to raise awareness for prevention among employees:
• Communication campaigns: dissemination of messages to promote accident prevention in the workplaces..
• Complaint and suggestion box: direct and safe line of communication to report irregularities by email.
• Near miss reports: reports of incidents that do not result in, but have the potential to cause, injuries or health concerns. These reports inform the ongoing improvement of prevention processes.
• Reporting Line: direct and safe line of communication to report irregularities by phone.
• 5-Minute talks: to raise awareness and highlight the importance of safety. Held at the beginning of each workday or before starting any activity.
• WhatsApp reports: digital media to communicate unsafe events and conditions detected at our operations. Unit supervisors and superintendents participate in the chats to respond and address the reports received.
• SISSEI personal contact reports: feedback reports with employees on activities and procedures, focusing on continuity or correcting processes.
• Health and Safety week: annual event to raise awareness among employees and their families on safety, health and hygiene through informational talks, conferences and activities.
Observation and monitoring mechanisms
They consist of practices and committees created for the periodic evaluation of work environments and conditions, such as:
• Safe shift cards: tool used to prevent injuries by evaluating different aspects prior to starting work, including preparedness, working conditions, equipment and safe work procedures.
• Visits by Workplace Health & Safety personnel: conducted to verify the level of compliance with each element of the Workplace Health and Safety Management System and to follow up on action plans.
• Inspections by supervisors and superintendents: conducted to ensure worksite conditions are safe and healthy.
• Safety and Hygiene Committee: made up of company and employee representatives. Provides recommendations for prevention and ensure compliance with government workplace health and safety regulations.
Monthly schedule of inspection visits and meetings, from which a report is produced and submitted to Management and to the unions, noting the areas for improvement in employee health and safety.
Participates in incident investigations and follows up on the implementation of preventive measures, continually strengthening the safety programs at each operation.
Practices that focus on evaluating the fulfillment and performance of our health and safety strategy, tailored to each division:
• IPERC Tool: tool to identify work-related hazards and risks in a timely manner, and to determine actions (controls) to prevent injuries or occupational diseases, and raise awareness among personnel.
• Crossed audits: reviews conducted by a team of auditors from another operation to foster the exchange of good practices and generate recommendations to minimize employee exposure to risk factors.
• Corporate inspections: Safety Department personnel conduct regular visits to our operations to follow up on the different institutional programs and Health and Safety initiatives.